Update: on Yousef’s shipment: finally in Jeddah, again. Wanna see something funny? Here’s the shipment mapped.
DHL EasyShop is another US forwarding services similar to MyUS. I didn’t get the chance to try it but if you’re interested read this first impressions post on 2:48am and this site dedicated to comment about how bad it really is.
With my many MyUS shipments I noticed that some shipments stay idle in DHL Bahrain for a long time (2 or more days some times). There was no reason for that delay, they simply chill out in Bahrain. I call it “the DHL black hole in Bahrain”.
I talked about it a lot on twitter, but what happened to me can’t be matched by what Yraffah experienced. He complained about it on twitter (here, here, here, here and here). Basically his shipment went from the US to Bahrain then went to his city Jeddah, stayed there for a week then shipped to Bahrain, stayed there for a few days, currently it is in Riyadh!
So here’s the theory: DHL is deliberately stalling shipments from MyUS to discourage MyUS customers and promoted their own EasyShop service. A historian friend suggested this theory and I agree with him.
Please remember that this is a Conspiracy theory with no evidence to prove it except user experiences.
Did you try to buy from a site such as Newegg but you find out that they don’t accept your Saudi based credit card and refuse to ship to Aramex mailbox? Even though they used to work before.
I have talked about MyUS before. Now I will explain in detail one of their services “MyUS Personal Shopper“. Which is designed to “overcome several common obstacles encountered when shopping online in the US, and to provide our members with the convenience of a concierge-style shopping experience.”
We’ve all been there, you wanted that brand new MacBook Pro but the prices in Saudi Arabia compared to Amazon are exorbitant! So what should you do?
There are a lot of international package forwarding companies that can ship to Saudi Arabia. One of the most common services is Aramex’s Shop&Ship but they have increased their prices many times, from $5 per pound to $10.
It’s been a year since I switched to MyUS‘s services. They offer full control of the mailbox; you can group the shipments the way you want it and ship them to Saudi Arabia whenever you want. You can provide special instructions on how to treat your shipments and you can also set a declared value of your choice for the customs.
They ship using DHL (and sometimes FedEx), the shipments take 3-4 days until they arrive and I had no issue with the Saudi customs unlike Aramex. The support is very responsive and once I received a damaged item and I had an immediate refund for that value.
Another advantage of MyUS is that they can buy for you. For example if you want to buy from Newegg ( a well known hardware store that doesn’t accept Aramex mailbox) you can make a request to MyUS and they will make the order for you. They will take a small percentage as processing fee but it is better than not being able to order.
I am very satisfied with MyUS services after a year and I will renew for a second year with them. No more crappy Aramex for me!